❓ Frequently Asked Questions
➤ Which payment terms can be accepted?
We generally operate on T/T or L/C terms. For T/T, a 30% down payment is required, with the 70% balance settled before delivery. For L/C, a 100% irrevocable L/C at sight is acceptable.
➤ How long will the quoted price be valid?
Our prices remain stable throughout the year. Adjustments only occur if the USD/RMB exchange rate varies significantly or if raw material/labor costs increase substantially at the factory level.
➤ What logistics methods are used for shipment?
90% of shipments go by sea (Container or RoRo/Bulk) to major continents. For neighboring countries like Russia or Mongolia, we utilize road or railway transport. Urgent spare parts are sent via international couriers.
➤ Can you customize production according to my requirements?
Yes, as a factory-direct seller, we can adjust specifications, colors, and configurations based on your specific transport needs and local regulations.
➤ What is the typical lead time for an order?
Standard regular trailers and trucks typically have a delivery window of 15-20 days. Large volume orders or highly customized units may require additional time via negotiation.
➤ What are the engine options for the dump trucks?
Our dump trucks come with various power options ranging from 371HP to 460HP, utilizing reliable diesel engines compliant with Euro 2 or Euro 3 standards.