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Frequently Asked Questions
Who are we?
We are a professional exporter of used vehicles based in China, specializing in high-quality used trucks and special purpose vehicles.
How do we transport our trucks?
Usually, we transport the vehicle to the destination port via bulk carriers or ro-ro ships. If you have a preferred shipping company, we can offer FOB terms and transport the vehicle to the port of departure.
How long is the delivery time?
Left-hand drive trucks typically take about 25 days for preparation. Shipping time varies by destination: 40-45 days for West Africa, 25-30 days for South Africa, and 20-25 days for East Africa.
How can we ensure the vehicle arrives safely after payment?
To ensure transparency, we provide a copy of the bill of lading which serves as a delivery certificate. This document includes vehicle details, shipping company info, and ship tracking numbers which can be verified independently.
What is your after-sales support policy?
All vehicles undergo a rigorous inspection of the engine and wiring before shipment. While used vehicles carry no standard warranty, we provide technical support and replacement parts at below-market prices through our technicians.
What payment terms do you accept?
We generally accept a 50% T/T deposit, 30% T/T payment after the vehicle is refurbished, and the final balance upon issuance of the bill of lading copy.