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Frequently Asked Questions
Who are we and where are we based?
We are a professional supplier based in China, established in 2015. We specialize in heavy-duty transport solutions, serving major markets in Africa (80%), Southeast Asia, South America, and the Middle East.
How do you guarantee product quality?
Quality is ensured through a rigorous process: always providing a pre-production sample before mass production and conducting a final inspection on every unit before shipment.
What types of products can I purchase from you?
We offer a wide range of logistics equipment, including specialized trucks, semi-trailers, truck parts, trailer accessories, and tank systems.
What payment and delivery terms do you accept?
We accept various delivery terms including FOB, CFR, CIF, EXW, and DDU. Payment can be made via T/T, L/C, D/P, Western Union, or PayPal in USD, EUR, or CNY.
Do you offer customization and after-sales support?
Yes, we provide design customization to meet specific requirements, international shipping to all major global regions, and 24/7 customer support for maintenance assistance.
Why should we choose your company over others?
With roots going back to 2005, we are a leader in the truck and machinery export business. We provide top-tier Chinese engineering combined with global service coverage for parts and machinery.
IDS Auto
