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Frequently Asked Questions
How to buy from us and what are the payment terms?
The process follows: quotation - offer - contract - 1st payment - production - final payment - shipment - documentation. We accept TT, LC, Western Union, and Credit Cards.
Can your trailers couple with different tractor heads?
Yes, 90% of the trucks in the market can couple with our vehicles, including brands like Howo, Shacman, Beiben, and Volvo. For other brands, please inform our manager before ordering.
What is the delivery and arrival time?
Standard models in stock can ship within 10 days. Customized series are usually finished in 15 days. Delivery to Asian countries takes 1-2 weeks, while African, Middle Eastern, and European countries take approximately 25 workdays.
Can you help reduce import duties?
Yes, as a nationalized manufacturer, we can provide terms and documentation to assist with tax reduction in your country.
What is the quality guarantee for these modular trailers?
We provide a life-long quality guarantee for our modular trailers, ensuring long-term reliability for heavy-duty transportation.
Are customized designs and colors accepted?
Yes, customizing is accepted. Both the specifications and the color/logo of the trailer can be adjusted according to the buyer's specific requirements.
IDS Auto
